This morning I discovered that my websites were down again. That’s 3 times in the past two weeks that I’ve experienced service interruptions. I immediately emailed Dreamhost support about my “bad_httpd_conf” error. Ten hours later I received a phone call telling me that my service interruption was due to the fact that my plan had been switched to a more reliable server and the new DNS entries had not yet propagated. I didn’t buy it. Well an hour later I received an email stating that they discovered a configuration error on this new machine. Not good. Their only saving grace at this point is that they are friendly and respond pretty quickly to support requests. I came so close to switching to MediaTemple and their (dv) dedicated-virtual plan. But I know that MediaTemple has been having a lot of problems with their infrastructure as well. So I’m sticking with DreamHost for now. Hopefully this Dream will get better from this point on.
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Greetings David,
No infrastructure issues here at (mt), The (dv)’s are rock solid and our data center is the highest rated one in SoCal. With the (gs) Grid-Server, we’ve had some MySQL issues and some data handling tweaks to do. It’s all getting straingthened out and our new MySQL containers are extermely powerful and will solve the mySQL issues.
Check out more on our weblog and drop me a line if you are geting itchy to switch. Best - Alex at (mt)